Oakcroft Homes Builders

frequently asked questions

We’re here to help make the process of working with us as simple and stress-free as possible. If you have a question we may have already provided an answer. If you can’t find the answer you’re looking for call us now 

At what point do I contact your company to discuss my project?

The sooner the better really. We are happy to discuss your work at any time. We can advise on what build method would be best, what foundations will work best for you, how to make savings before committing to unnecessary work, where to find reliable, cost effective professionals such as Architect, Surveyors, Structural Engineers and warranty companies. If you already have planning permission then I can also take the project from there too.

How much of my project will you undertake and what will I be expected to do?

I am normally employed on a main contractor basis. This means that I undertake all aspects of the build. With this, I will at your request take complete charge of the works and liase directly with you, the client.

My role will encompass dealing with the appointed Architect, Warranty Surveyor, Structural Engineers, Local Authority Building Control etc. I will also manage trades on site and be responsible for quality, on site welfare facilities and health and safety. I can also undertake as much or as little as you wish. If you just want certain stages done and want to manage the rest yourselves this is also fine.

How long will my project take?

It is hard to give a definitive answer until we see and discuss each project. As a general rule though I would say that in most cases a new build house will take between 5 and 6 months to construct from start to finish. Extensions normally take between 3-5 months.

How much is my project going to cost?

This is the big one. Unfortunately, it is impossible to say until we visit the site and view the project first hand. We also require technical drawings (sometimes called "working drawings" or "build regs drawings"). These are produced by your architect. It doesn't have to be the same architect who designed the project for planning purposes but they are normally the same. What I can say is that once you have asked our company to quote for your project you will get a full written firm quotation for the work involved.

I am worried about the whole project. How do I know I am getting value for money and am not going to be left out of pocket?

This is a natural worry for any large building project. There are numerous stories of rogue building companies who either carry out work which is completely un-needed or of bad workmanship. Our company is a full member of the FMB (The Federation of Master Builders) and fully abide by their stringent rules and procedures. Indeed, we are inspected by their surveyors at regular intervals to ensure quality and consistency are maintained. They also operate a mediation service if in the very unlikely event there is a dispute with any work carried out by a member. This ensures your protection from start to finish.

What are the steps in securing your companies services to carry out my project?

First things first, we organise a site meeting to introduce ourselves and see the project first hand. Then, once we have full technical drawings a quotation will be sent to you. If accepted we then agree a start date according to our availability and your schedule. Before work commences we will supply a written contract which will stipulate the precise details of the work involved and the price to be paid. The contract will be based on the standard form provided by the FMB and you are welcome and encouraged to seek advice before committing. Once signed by both parties a start date is agreed and work commences.

What are the payment schedules?

From the outset we DO NOT require any payment up front. We will specify the payment schedule in the contract and will usually request payment at specific stages once they are reached. These are usually as follows: Foundations to DPC level- 1st payment. Timber frame erected with roof trusses complete (Or wall plate level if using brick and block)- 2nd payment. Watertight (Windows installed and roof covering on)- 3rd payment. First fix for electric, plumbing & heating and carpentry and plasterboarded- 4th Payment. Second fix for electrics, plumbing & heating, carpentry including plastering- 5th Payment. Decoration, landscaping and snagging etc- 6th payment. This isn't set in stone as projects can be very different but gives you an idea of how things normally flow.

What assurances can your company give me that I can rely on?

We understand that building work can be a big commitment. With this in mind we feel it is necessary to make sure we are members of the premier trade body for our industry. Being a full member of the FMB (Federation of Master Builders) means we are committed to maintaining a standard far above the average company. Being full members also gives us access to our own bespoke insurance backed warranties which fully cover the work carried out. Furthermore, being a member is dependant on proving to the federation that we have full third party liability insurance with employees and contract works cover at least to the value of the project being worked on. Once we are engaged as a company on your project a full copy of the insurance policy is provided to give full peace of mind.

Do you serve my area?

We are based in East Devon near the Dorset border. If you are located in either Devon, Somerset or Dorset there is a good chance we are able to operate there. Give us a call to discuss.

My site has restricted access. Will you be able to get large plant, materials and deliveries in?

Normally, there is always a way. We like to think that there is always an option and have found in the past that nearly all difficult to access sites are overcome. Give us a call to discuss and in the first instance we will visit to advise.

My site has steep slopes or bad ground making it difficult. Does your company have solutions for these issues?

In a word, Yes! We have developed most sites and can confidently say that there is always a practical, workable solution. We have built using normal strip foundations, raft foundations, piled foundations and large retaining walls to flatten off sloping ground in order to create a plot to build on. Please call us to discuss your project and we will visit for a no obligation informal site meeting to advise.